Policies: General Information

Fees
The fee for a psychotherapy session for an individual client is $230 for a 50 minute session, and the fee for a couple's session is $260. For Dr. Werner you can pay with Venmo, Zelle, check, or credit card. Payment is due by the end of each session. If this is not affordable for you, here is a list of low fee clinics.

Cancellation
If you need to reschedule or cancel an appointment, please do so as soon as possible. You will be billed for missed appointments that are not cancelled at least 48 hours prior to the scheduled time. If you need to cancel or change an appointment, please email.

Insurance
Dr. Werner is a Lyra provider. The services provided by Dr. Werner and Dr. Ramel are not covered by any managed care networks (e.g., HMOs) and we do not bill insurance companies. However, many PPO insurance plans provide coverage for mental health services provided by licensed professionals. If you are using a PPO, you may choose to submit your therapy receipts to your insurance company for reimbursement. As the client it is your responsibility to be informed about your insurance coverage. If you plan to use your insurance, contact your insurance carrier prior to your first session to ask about your benefits for psychotherapy. The following are questions you may want to address:

• Your coverage for psychotherapy
• Your coverage for an out-of-network provider
• Whether a mental health diagnosis is required for reimbursement
• The amount of your deductible
• Number of visits per calendar year
• Notice to consumers

The Department of Consumer Affair's Board of Psychology receives and responds to questions and complaints regarding the practice of psychology. If you have questions or complaints, you may contact the board by visiting their web site, calling 1-866-503-3221, or writing to the following address: Board of Psychology, 1422 Howe Avenue, Suite 22, Sacramento, CA 95825-3236.